Whether you have questions about our platform, need technical support, or want to share feedback, we'd love to hear from you.
We typically respond to all inquiries within 24 hours during business days.
Check out our Blog page for detailed information about insurance appeals and using our platform effectively.
Almost all insurance claim denials can be appealed. Our AI analyzes your denial letter and determines the best approach based on similar winning cases from the Insurance Ombudsman database.
We offer a free tier that lets you upload documents and see similar cases. Premium features including AI-generated appeal letters are available with our paid plans.
We take security seriously. All personal information is automatically redacted before AI processing, and we use industry-standard encryption. Your data is stored securely with Row Level Security.
At minimum, upload your claim denial letter. Additional helpful documents include your insurance policy, medical records, doctor's recommendations, and any correspondence with your insurer.
Our AI is trained on 546 real winning cases from Indian Insurance Ombudsman decisions. It uses advanced matching algorithms to find the most relevant precedents for your specific situation.