How it works

Just a few clicks and we handle the rest.

  1. 01

    Upload your documents

    Share your denial letter, policy details, discharge summary and any bills or reports.

  2. 02

    AI builds your claim

    We read your records, spot weaknesses in the denial, and find past Ombudsman wins like yours.

  3. 03

    Get your appeal letter

    A ready-to-send letter citing winning cases and IRDAI rules. Edit it, download it, send it.

After your letter is ready

1

Send to the Grievance Officer

Email or post your appeal to the insurer's Grievance Redressal Officer. They must reply within 15 days.

2

Escalate on Bima Bharosa

No reply, or still denied? Lodge a complaint on IRDAI's Bima Bharosa portal.

3

Approach the Insurance Ombudsman

Free, and you don't need a lawyer. File within one year of the insurer's final reply.

Start my appeal